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FedEx Custom Critical Corporate Account Manager - San Francisco in San Francisco, California


Job Title:

Corporate Account Manager - San Francisco

Position Overview:

This Corporate Account Manager opening will be responsible for the San Francisco, California territory

The Corporate Account Manager (CAM) develops, secures,

grows, and maintains revenue and margin for the corporation for their

designated accounts. The CAM is responsible for the collection and

understanding of relevant customer, industry and competitive information in

their territory. Collaborates within the

organization – including pricing, operations, finance, solutions and sales

administration. Responsible for

achieving the profitability and other goals established by the company within

their region.

You will uphold the Purple Promise by making every customer

experience outstanding.

Job Duties and Responsibilities:

Customer Relationships - Develop and maintain relationships

via face-to-face sales calls on all assigned accounts, including appropriate

entertainment as approved by FCC Sales Management. Builds relationships with

potential future accounts. Acts as the

subject matter expert in all FCC Services by utilizing resources such as, but

not limited to, Sales Education and Product Knowledge Training. Penetrate accounts at multiple levels within

their organization to include the executive level.

Sales Plans &

Strategy - Develop and implement sales plans for primary accounts to achieve

specified revenue and margin goals, as well as direct secondary coverage to

execute desired strategies. Strategy and planning will be reviewed and approved

at the Division Sales Management level. Analyze and interface with Solutions to

complete corporate requests for proposals.

Interface with pricing to secure ad hoc pricing requests. The CAM will review and be responsible for

effectively managing the process and final submission. Tracks and assures the profitability of

assigned accounts. Review data monthly for purchase transportation,

contribution margin, days sales outstanding, pricing compliance, etc.

Sales Research – Conducts market research and analysis in

uncovering new potential business. With the review and approval of FCC Sales

Management accounts may be dropped or added by following established procedure.

Collaboration - Work

directly with other FedEx Operating Companies to accommodate customer needs and

corporate goals. Collaborate with Inside

Sales to ensure customer needs and corporate goals are satisfied.

Sales Systems -

Maintain Customer Relationship Management (CRM) system(s) to accurately reflect

territory activity, contact information and opportunities. Work extensively with MS Office products (MS

Word, Excel, PowerPoint and Access) to effectively present and share

information both internally and externally.

Required Education:

Bachelor's degree preferred (Master's strongly desired)

Required Experience:

· Ideal candidate would have 7 year's sales experience in


· Ability to travel and have reliable transportation

· Ability to overnight travel up to 35%

· Demonstrated ability to collaborate with other sales teams

· Prior healthcare and/or pharmaceutical industry knowledge


· Proven ability to sell and service specific vertical


· Corporate or National Account Transportation Sales

Experience preferred

· Premium Transportation Service Industry Sales Experience


· Proficiency with MS Office products

· Strong presentation skills required

· Advanced Territory Management skills preferred

· Effective collaboration skills

· Fiscal accountability

We are a 16 time NorthCoast 99 award recipient, which recognizes the top employers in Northeast Ohio! We offer attractive compensation, benefits and team member development.

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Job ID:


Zip Code:


Position Type:



United States

Division Category:



San Francisco



Remote Based:


EEO Statement:

FedEx Custom Critical is an Equal Opportunity and Affirmative Action Employer of Females, Minorities, Veterans, and Disabled. If you have a disability and/or you need assistance in order to apply for a position, please call (877) 314-5191.

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